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Kristals is committed to helping our customers with their skin care goals.
We welcome and value your feedback.


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Kristals ships via UPS to physical US addresses only. UPS Express shipping does not deliver on Saturday or Sunday and is not available for orders being shipped to APO/FPO & P.O. boxes. Orders shipping to Alaska, Hawaii or a U.S. Territory must be shipped by our Premium shipping option.

Tracking Orders:

To track your order, please use the tracking number included in your shipping confirmation email. This tracking number can also be accessed via the My Order History section for members. If you have questions about your order, please call us at 1 866 210-0720 or email us and we will be happy to assist you.